Privacy Policy


Your privacy is important to us and we take it seriously.

This Privacy Policy applies to all personally identifiable information gathered by MG Charter Limited (the "Company") when you are on this Website and when you (i) utilize any products and services provided by the Company or by any of its affiliated airline partners, including Mega Global Air Services (Maldives) Private Limited (Mega Maldives Airlines) (collectively, the "Airline Affiliates") through the Website, (ii) register for membership, or (iii) enter promotions, surveys or contests or participate in any market research activity of the Company and/or any Airline Affiliate. This Privacy Policy does not cover the practices of third party companies (including advertisers) that may provide products and services to you through links appearing on the Website.

We expect you to review this Privacy Policy carefully. Your continued use of the Website constitutes your agreement to this Privacy Policy. If you cannot agree to these terms and conditions, please exit this Website.

The Company and our Airline Affiliates utilize support and other functions from persons located in their respective bases of operation and elsewhere on the routes which they operate. Our Airline Affiliates may also be compelled to collect personally identifiable information pursuant to existing immigration, customs, aviation and security laws and rules and regulations by the government institutions implementing them. These may require the transfer of your personal data to and from different countries from time to time. By using this Website, we will deem you to have given your consent to the transmission and processing of your data to different countries with varying data protection laws.

Personal Information Collection

The Company may collect identifying information from you:

  • When you register on this Website, you provide the Company your name, address, telephone numbers, email address, birthdate, gender, postcode, occupation industry and preferred method of payment and flight booking details.
  • When you book online, or order products or services, we collect your billing information, transaction and credit information.
  • When you apply for membership in any privilege club managed by our Airline Affiliates, you provide the relevant Airline Affiliate the personal information requested on the application.

The Company may also ask you to provide information regarding your personal or professional interests, demographics, experiences with its products and the products and services of the Airline Affiliates and contact preferences in order to provide you with further services or information.

Cookies and Web Beacons

Once you sign in to the products and services offered on this Website, the Company automatically receives information on our server logs from your browser (including your IP address), which may activate cookies and web beacons on the Website pages that you browse.

Cookies are small pieces of encrypted text files sent by this Website to, and downloaded and stored in your web browser while you are browsing the Website. Every time you load the Website, the browser sends the cookie back to the Company’s servers to notify the Website of your previous activity. Web beacons are transparent image files used to monitor your journey around the Website. They are used in combination with cookies to gather simple statistics, which the Company stores for analytical purposes.

Cookies enable us to remember important information about you, including your preferences. They help us make the Website easier for you to use and thus allow us to enhance your online experience. The Website uses the following types of cookies:

  • Session cookies, which are essential to the proper functioning of the Website and allow you to do specific activities (like online booking and online check-in) and which are removed once you close your browser.
  • Performance cookies, which give us feedback about how you use the Website through information that does not identify you and allow us to improve Website functionality and content.
  • Functionality cookies, which allows us to remember your choices or your completion of any survey sponsored by the Company and/or any Airline Affiliate.
  • Targeting cookies, which we use to deliver to you content that best suits you and your interests.

Your browser may have settings that allow you to to accept cookies, reject cookies or notify you each time a cookie is sent. If you reject the cookies we send, we cannot guarantee that you will be able to enjoy the same Website features that you can when the cookies are accepted.

For additional information about cookies, please visit

Storage and Security of your Personal Information

The Company holds your personal information in electronic files of third party system providers that store and may access the same. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information collected from you and have taken every reasonable step necessary to ensure that these third party system providers protect your personal information in their custody to the same extent that we do, but we cannot be responsible for the error and misconduct of these third party providers except to the extent required by applicable law.

We will retain your personal information only until the purpose for which it was collected is satisfied, subject to the requirements of applicable law.

The Company uses industry-standard encryption technology (Secure Socket Layer and Transport Layer Security) when collecting and transferring your personal information, particularly sensitive personal data pertaining to your credit cards, bank cards or debit cards. We may update or upgrade this technology when available to the reasonable extent possible.

Your account information is password protected.

Use of your Personal Information

The Company will use the personal information that is collected from you through the Website to, among others:

  • Contact you in case of flight time change, delays or cancellations;
  • Verify or screen your credit card, debit card or other card payments;
  • Send you health, immigration, customs and safety and security advisories that are relevant to your flight;
  • Assess what special flight offers and services our Airline Affiliates can offer you;
  • Process your request to purchase products and services from the Company and/or the Airline Affiliates;
  • Confirm your travel arrangements;
  • Test our systems and improve the products and services offered to you on the Website; and
  • Customize the advertising content that you see.
Sharing your Personal Information

You acknowledge and accept that the Company will share personal information collected from you through the Website with our Airline Affiliates and with the Company’s external legal counsels (but in the latter case, only to the extent necessary to establish, exercise or defend our rights).

We assure you that the Company will not sell, send or share information personally identifiable to you and about you to companies or individuals other than our Airline Affiliates unless:

  • We have your consent to share your personal information.
  • We need to share your personal information to provide your requested product or service and/or benefits or offers as a result of membership in any privilege club managed by our Airline Affiliates.
  • We are legally obliged to provide personal information and booking details by government authorities, including customs and immigration officials (bearing in mind that the laws in some countries require our Airline Affiliates to collect 'Advanced Passenger Information', such as passport and associated information, from all passengers prior to travel to and from those countries).
  • We need to correct or update your personal information or marketing preferences.
  • You violate the Company’s Website Terms of Use and/or any other usage guidelines issued by the Company.
  • There is an emergency that threatens the life or security of any individual, including you.
Editing your Account Information

The Website gives you the ability to edit your account information and preferences at any time.


The Company will not allow any person below eighteen years old to register for a Company account. However, the Company cannot distinguish the age of persons who access and use the Website. The parent or guardian of a minor that provided us with customer data and personal information without parental or guardian consent should contact us immediately to remove the relevant customer data and unsubscribe the minor.


Upon your subscription, we will occasionally inform you about our special offers and new services via your e-mail address. If you do not wish to receive the newsletters anymore, you can unsubscribe anytime by using the link ‘unsubscribe’ on the newsletter. After receiving your request, we will not send you any further newsletters and we will delete you email address from the distribution list.

Links to and Information from other websites

This Website contains links that allow you to visit other websites. The Company has no control over such other websites and cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites.

The Company may implement conversion tracking arrangements with advertisers on the Website and the administrator of linked websites to assess the effectiveness of our advertising and improve the quality of advertisements we publish on the Website. You understand that we may receive information about your interaction with certain advertisements on the Website and on the linked websites that you may visit.

Amendments to this Privacy Policy

The Company may amend this Privacy Policy from time to time. We will notify you of these changes by posting an announcement on this Website and expect you to read and review the changes prior to using the Website.

We reserve the right to apply the amended terms to the information we have already collected, subject to applicable legal constraints.

Complaints and Suggestions

We welcome your inquiries and suggestions on this Privacy Policy. You may contact us here for your comments and complaints.