Your privacy is important to us and we take it seriously.
The Company and our Airline Affiliates utilize support and other functions from persons located in their respective bases of operation and elsewhere on the routes which they operate. Our Airline Affiliates may also be compelled to collect personally identifiable information pursuant to existing immigration, customs, aviation and security laws and rules and regulations by the government institutions implementing them. These may require the transfer of your personal data to and from different countries from time to time. By using this Website, we will deem you to have given your consent to the transmission and processing of your data to different countries with varying data protection laws.Personal Information Collection
The Company may collect identifying information from you:
The Company may also ask you to provide information regarding your personal or professional interests, demographics, experiences with its products and the products and services of the Airline Affiliates and contact preferences in order to provide you with further services or information.Cookies and Web Beacons
Once you sign in to the products and services offered on this Website, the Company automatically receives information on our server logs from your browser (including your IP address), which may activate cookies and web beacons on the Website pages that you browse.
Cookies are small pieces of encrypted text files sent by this Website to, and downloaded and stored in your web browser while you are browsing the Website. Every time you load the Website, the browser sends the cookie back to the Company’s servers to notify the Website of your previous activity. Web beacons are transparent image files used to monitor your journey around the Website. They are used in combination with cookies to gather simple statistics, which the Company stores for analytical purposes.
Cookies enable us to remember important information about you, including your preferences. They help us make the Website easier for you to use and thus allow us to enhance your online experience. The Website uses the following types of cookies:
Your browser may have settings that allow you to to accept cookies, reject cookies or notify you each time a cookie is sent. If you reject the cookies we send, we cannot guarantee that you will be able to enjoy the same Website features that you can when the cookies are accepted.
For additional information about cookies, please visit www.allaboutcookies.org.Storage and Security of your Personal Information
The Company holds your personal information in electronic files of third party system providers that store and may access the same. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information collected from you and have taken every reasonable step necessary to ensure that these third party system providers protect your personal information in their custody to the same extent that we do, but we cannot be responsible for the error and misconduct of these third party providers except to the extent required by applicable law.
We will retain your personal information only until the purpose for which it was collected is satisfied, subject to the requirements of applicable law.
The Company uses industry-standard encryption technology (Secure Socket Layer and Transport Layer Security) when collecting and transferring your personal information, particularly sensitive personal data pertaining to your credit cards, bank cards or debit cards. We may update or upgrade this technology when available to the reasonable extent possible.
Your account information is password protected.Use of your Personal Information
The Company will use the personal information that is collected from you through the Website to, among others:
You acknowledge and accept that the Company will share personal information collected from you through the Website with our Airline Affiliates and with the Company’s external legal counsels (but in the latter case, only to the extent necessary to establish, exercise or defend our rights).
We assure you that the Company will not sell, send or share information personally identifiable to you and about you to companies or individuals other than our Airline Affiliates unless:
The Website gives you the ability to edit your account information and preferences at any time.Minors
The Company will not allow any person below eighteen years old to register for a Company account. However, the Company cannot distinguish the age of persons who access and use the Website. The parent or guardian of a minor that provided us with customer data and personal information without parental or guardian consent should contact us immediately to remove the relevant customer data and unsubscribe the minor.Newsletter
Upon your subscription, we will occasionally inform you about our special offers and new services via your e-mail address. If you do not wish to receive the newsletters anymore, you can unsubscribe anytime by using the link ‘unsubscribe’ on the newsletter. After receiving your request, we will not send you any further newsletters and we will delete you email address from the distribution list.Links to and Information from other websites
This Website contains links that allow you to visit other websites. The Company has no control over such other websites and cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites.
We reserve the right to apply the amended terms to the information we have already collected, subject to applicable legal constraints.Complaints and Suggestions